Terms and conditions

Cancellation Policy – Appointments can be cancelled up to 48 hours in advance. Money will not be refundable for cancellations made within 48 hours of the appointment start time. We understand exceptional circumstances can sometimes arise – rescheduling/refund will be at our discretion within 48 hours of the appointment.

Cancellation by us – If we need to cancel for any reason efforts will be made to alert the client as soon as possible, and rescheduling/refund will be offered.

Coaching Packages – Can be used for one year from date of purchase.

Gift Vouchers – Are non-refundable and non-transferrable. They are valid for five years from date of purchase. Please note that we will do our best to accommodate the participant’s schedule but will need at least three weeks notice before sessions are booked. If the need is urgent we will do our best to accommodate the session at short notice.

Group Coaching – Minimum group numbers apply. Group coaching will be cancelled and money refunded if minimum booking numbers not met.

Services provided – Career coaching services are provided where the client and the coach work in partnership to help the client articulate and achieve their goals. No guarantees are made in respect of any external outcome such as successful interview outcomes or invitation to interview.

Geographical coverage – We coach clients internationally, with a particular focus on the Irish and UK markets.

Privacy Policy – Accepting out Terms & Conditions means also accepting our privacy policy detailed below.